The Short Version: In case you are trying to find a unique engagement ring or special wedding gift, Leibish & Co. features a strong stock of top-notch, colourful, and conflict-free expensive diamonds and gemstones. The family-run company is running online since 1998 with an individual touch that has received repeat business worldwide. Leibish & Co. makes it simple buying loose rocks or even make use of their cost-free «Design your own personal» instrument to take your own ideal bit of jewelry to life. With many years of expertise and solid workmanship under its strip, Leibish & Co. is on the brink of broadening its inventory to watches along with other add-ons.
Whenever Leibish Polnauer established his first web diamond business in 1998, it took almost a full day to publish just one picture and explanation to their internet site â but he had been a visionary which noticed possible inside fledgling field of e-commerce. «as he views the potential in a thought, he can try everything in the power to progress with-it,» mentioned Benji Margolese, Director of material promotion for Leibish & Co.
Leibish produced an effective, family-run process with his girlfriend and kids offering in leadership jobs. They’ve got cultivated a successful web based business with workplaces found throughout the world. Leibish & Co. is actually a leader in distinctive coloured diamonds and gems that are hard to find someplace else. Their diamonds are conflict-free, that will be an important facet for a number of customers.
«folks started to you simply because they look for one thing only a little various, anything a bit more special than the rest of us has actually,» Benji mentioned.
While Leibish & Co. supplies high-quality old-fashioned expensive diamonds, the company focuses primarily on colourful, special jewellery. When requested why business has actually such a top buyer return rate, Benji quickly pinpoints the primary reason.
«It is a variety of outstanding services and products, fantastic solution, and precious jewelry designed on greatest quantities of perfection,» he said. «The jewelry we make is certainly not your everyday, mass-produced form of item. Every piece is actually custom-made to perfectly fit the diamond or gem stone chosen of the customer.»
Children Affair With Personal Service
Leibish & Co. is a genuine family members business, with Leibish’s relatives playing essential functions in the business.
Leibish serves as Founder and chairman for the business, while their spouse, Rosi, may be the company’ occasions management. Their own oldest daughter, Chavi, serves as the Lead Jewelry Designer â basically a massive responsibility since custom precious jewelry accocunts for over 50per cent in the business’s company, Benji mentioned.
Leibish’s oldest daughter, Yossi, will be the President of Leibish & Co. Another child, Shmulik, that is a graduate of this Gemological Institute of The usa, may be the Chief Diamond Buyer for company. «Shmulik is, in all honesty, certainly many talented color diamond experts in the,» Benji mentioned.
Leibish’s daughter Itzik will be the organization’s COO and operates its nyc office on Fifth Avenue. Yoni, that is the youngest of Leibish’s five children, is the businesses CFO.
«among the longtime members of the group, i will tell you that, even though there is not any relationship, they think about myself, as well as others, part of their loved ones,» Benji said. «most of us bring our very own knowledge towards business, but interact to constantly develop the organization.»
Clients are also addressed like family members at Leibish & Co., where in fact the company invests power into individual solution and income. «If you have ever managed one particular broker, eg, that is the exact same person you certainly will usually handle, no matter what you might be calling or creating within,» Benji mentioned. «do not trust passing consumers around to various divisions when they have a question or particular concern they want to manage.»
Consumers result from throughout the World
Leibish has actually a couple of several types of consumers: you’ll find consumers, exactly who mainly shop through website, stores, and those in the trade company, exactly who typically look at the organizations primary practices in nyc, Israel, and Hong-Kong.
Almost all of Leibish & Co.’s customers are from U . S .. Its subsequent best market is Canada, followed by the United Kingdom, Australia, Hong-Kong, and also the rest of Europe.
Customers at each period of life store at Leibish & Co., though most are between the years of 35 and 54, Benji stated. In addition, the business garners around 300,000 web site visits each month â and keeps the majority of its clients coming back.
«along with a 70% return client standing, we stay among the most famous businesses inside our niche,» the guy stated.
Colorful Diamonds & Gemstones With a «Design a» Option
Leibish & Co. holds top-quality jewelry, but in addition maintains inventory flexibility, especially for on-line customers, Benji said. The firm offers countless free diamonds and important gems, but their important products are customized jewellery projects.
«We hold big assortment of multicolor diamond and gem stone jewelry, with many with the rarest hues actually ever viewed,» he stated. «We are known best by the bread-and-butter products â yellowish diamond and green diamond involvement bands. But we sell diamond jewelry of virtually every shade, and important gemstones â including sapphires, emeralds, and rubies. We sell jewellery constructed with colorless expensive diamonds, as well, but our very own expertise is in the world of color.»
For consumers with anything planned and need help rendering it a reality, Leibish & Co. supplies a «Design yours» jewelry instrument, which Benji mentioned is its hottest product.
«Obviously, while looking for a particular part, men and women usually desire certain rocks and setting styles they will have currently dropped crazy about,» the guy stated. The «Design your personal» tool makes it possible for consumers to build an item using the material, setting, and metal of the option.
«it permits these to bring their unique aspirations your â with our knowledge in craftsmanship,» Benji told united states.
Extras & brand-new on line Tools in Store for Leibish & Co.
whilst looks forward to the future, Leibish & Co. is actually gradually changing toward higher-ticket products and product variety. The company seems comfortable branching over to new products due to the determination and enthusiasm it pertains to most appropriate their existing designs.
«we now have discussed introducing a lot of different accessories â including deluxe watches, purses, as well as pencils,» Benji mentioned. «But we chose to hold back until we initially perfected the main collection of item, that will be diamonds.»
Leibish & Co. can be researching to continue perfecting their common internet site, too. A proven way it intentions to boost their web experience is by launching enhanced real life features, that will provide digital shoppers a lot more of an in-store knowledge.
As a business enterprise featuring its sources in colorful diamonds and ecommerce, Leibish & Co. will continue to innovate in a conventional business which views change as the exemption, not the rule.